Privacy Policy

We (referred to as “We”, “Us”, or “Our”) are committed to protecting your personal information and your privacy.

This Privacy Policy is intended to explain how we collect and store the information you provide via the Wildrose Gainlux website (the “website”).

These principles will be upheld:

  • To be transparent about the collection and processing of your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created our website. To achieve this, we use a range of methods and procedures to provide you with clear, relevant information about the use of personal data.

If we determine that you need specific details, we’ll provide them at the appropriate date and time.

We are happy to answer any questions and will provide any clarifications you need regarding legal limitations. You can reach us via email at the address below: info@wildrosegainlux.app

  • We will use personal information solely for the purposes outlined in this policy.

We may process Personal Data for a range of purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; maintaining and delivering the Services; complying with legal and regulatory obligations; and conducting administrative and business activities to support the delivery and use of the Services.

We also process personal information to better understand your preferences and needs.

  • Use essential tools to safeguard your rights regarding personal data:

To help you exercise your rights, we have dedicated resources in place. Contact us at any time to make a request regarding your Personal Data. We can correct or delete it, stop using it for specific purposes or altogether, and transfer the information to you or a third party. We will do our best to accommodate your requests.

  • Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we are committed to continually applying a range of measures and techniques to help ensure your personal data remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal information the company collects about individuals, how it is processed, shared with third parties, secured, and other relevant practices.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or by combining other information we hold or can access.

The Policy defines 'processing' as a process that involves the use or collection of personal data. It includes the management, organisation, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect or solicit personal information from individuals under 18, and we do not knowingly permit them to use our services. If we become aware that we hold information about a child, we will delete it as quickly as possible.

2. What personal information do we hold about you?

When you access our services or channels, or visit our website, we collect personal information. We may request your personal information in certain situations. In other cases, we gather personal information by analysing how our services and service channels are used, or by receiving it from our third-party partners.

3. No obligation to disclose personal information to the company and any related consequences.

You are not required to provide us with personal information. However, in certain circumstances, if you choose not to, we may be unable to provide some of our services, or you may be unable to access parts of the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes details from your online activity log, traffic data (including your IP address and the date and time of access), the language you use, software crash logs, your browser type, and information about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect through Us to a third-party online trading platform.

Personal information you provide directly to third-party platforms for trading purposes: this may include your full name, address, phone number and email address.

5. Legal basis and reasons for the processing of personal data

We process your personal information for the purposes outlined in this section, in accordance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you provide personal information via the website so that we can transfer it to a third-party trading platform.
  • The company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
  • Processing must comply with a legal obligation.

Please email us for further information about the data processing required to protect our legitimate interests.

Below is a summary of the reasons and legal bases on which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal information with third parties at your request to access digital trading services

If you ask us to, we may collect your personal information and provide it to third-party companies.

You have provided consent for the processing of your personal information for one or more purposes.

To respond to your requests, questions, or concerns, we require personal information to assist with any enquiries about our services.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

We process personal data to comply with any legal, administrative, or judicial obligations and to satisfy applicable regulatory requirements.

Processing is required to comply with legal obligations.

To improve Our Services, we may use Personal Data to enhance performance and reliability. This includes, among other things, crash logs or malfunction reports that we collect in connection with Our Services.

Processing is necessary for the legitimate interests of the company or a third party.

To prevent fraud and misuse of our services

Processing is necessary for the legitimate interests of the company or a third party.

To carry out and manage activities that align with our service requirements, including back-office operations, business development initiatives, strategic decision-making, and governance and oversight functions.

Processing is required to pursue the company’s legitimate interests or those of a third party.

To support decision-making across a range of issues, we apply a variety of analytical methods, including statistical techniques.

Processing is necessary for the company’s legitimate interests or those of a third party.

To safeguard our assets, rights and interests, as well as those of third parties, we have implemented measures and procedures to establish, exercise and defend legal claims. Personal data may be processed by us where necessary to protect our rights, interests and assets, or those of third parties, in compliance with applicable laws, regulations or agreements, and any relevant terms, conditions or policies.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, such as hosting and storage partners, as well as parties that process IP address information and analyse user experiences.

You may also request that we disclose specific personal data about you to third‑party trading platforms. In such cases, we will share the personal data you provide to us with those third‑party platforms. Their use of your personal data is governed by their respective privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal information with related entities or business partners. This can provide the company with the resources it needs to enhance and improve the products and services it offers to its customers.

When necessary to protect the rights of third parties or company assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal information with potential investors, buyers, or lenders to the company or any other company within our corporate group if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or insolvency of the company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, such as advertisers on our website or analytics providers. These companies may also use cookies or other technologies.

Cookies are small text files stored on your device each time you visit or use this website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor the products and services you may enjoy. Cookies are also used for statistical and analytics purposes.

Some of the cookies we use are session cookies. These are temporarily stored on your device and remain only until you close your browser. Others are persistent cookies. Persistent cookies stay on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier to come back to the site.

Types of cookies:

We may use them for the following purposes:

Category of cookie

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you’ve requested and for navigating our website. They enable us to deliver the information, products and services you’ve asked us for.

They are necessary for your device to download and stream data. This allows you to navigate the website, utilise its features, and return to pages you’ve visited before.

Additional Information

Cookies collect personal information, such as your username and your last login date, to verify that you are logged in to the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies help us recognise you each time you visit our site and also save your preferences and settings.

Additional Information

They remain until the expiry date and are retained even after the browser is closed.

Type of cookie

Cookies for performance

Scope

Cookies are used to collect statistical information about the site's performance and to help improve it. They also enable us to analyse activity on our website.

Additional Information

Cookies store anonymous data that is not associated with any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or deleted

To block or delete cookies, change your browser settings. The links below will guide you through the process for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's features may not work as expected if this occurs.


ONLINE TRACKING NOTICE


The Company will retain your personal data for as long as necessary to fulfil the purpose of processing it, as described in this policy, or for longer periods as permitted by applicable laws and regulations, internal policies, and any applicable orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months

We regularly review the Personal Data we hold and remove information that is no longer required.

9. Transfers of personal information to a third country or an international organisation

Your personal information may be transferred to other countries (for example, to a third country—one other than the country in which you reside) or to international organisations or jurisdictions. We take all necessary steps to protect the personal data you provide, ensure any transfer complies with applicable law, and make sure you can exercise your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it under Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is carried out pursuant to a legally binding, enforceable agreement between public entities or authorities, as provided for under Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Security of Personal Information

We have implemented appropriate organisational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We also cannot be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any disclosure of personal data resulting from transmission errors, unauthorised access by a third party, system failures, or any other cause beyond our control.

If we are required by law or by circumstances beyond our control, we may need to disclose your personal information to third parties, including public authorities. In these situations, we cannot control how those third parties protect your personal information.

No method of transferring personal information over the internet is entirely secure. The Company cannot guarantee the security of personal information you send to us via the internet.

11. Hyperlinks to third-party websites owned or operated by others

Links to third-party websites and apps are provided on this site for your convenience. These sites and apps are not operated or controlled by the company. We are not responsible for their collection or processing of personal information. This Policy does not apply to activities carried out through those sites or apps.

When visiting third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use them. We also suggest doing so before providing any personal information to them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you of the update by posting the revised policy on our website. In addition, when we implement significant updates to this policy, we will endeavour to inform you using methods we consider appropriate, and will also publish a notice on our website. Unless otherwise stated, any amendments will take effect upon publication of the revised policy.

13. Your rights in relation to your personal information

You are entitled to ask us to verify the accuracy of the personal information we hold about you, to correct any errors, and to delete any personal information we no longer require. You may also limit the scope and types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights apply to the personal information you provide to us. To exercise any of these rights, please send an email to the address below.

Access rights

The Company can verify whether the personal data being processed about you are accurate. If so, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically.

The right to access personal information must not conflict with the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit its ability to fulfil the request.

Right to rectification

The Company may correct inaccurate personal data. You have the right to request that any incomplete personal data relating to you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other lawful basis for processing; (c) You object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; (f) Personal data must be erased to comply with the company's legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.

If you request that processing of your personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a member state.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not interfere with the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any processing of your personal data based on legitimate interests pursued by the company or a third party. This also includes profiling based solely on those legitimate interests. We may continue processing your personal data only if we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal rights.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal information at any time. This won't affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to protect individuals' fundamental rights concerning the processing of personal data in the European Union.

The laws of the European Union and its Member States may restrict your rights concerning your personal data, as outlined in Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended to up to two months if required, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons.

As long as it does not conflict with Section 13 of the law, information you request under your rights in Section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

If we have concerns about the identity of the person making the request, we may request further information to verify your identity.